GENERAL FAQs
We are a passionate Singapore brand with extensive experience in designing Food, Culture and Trend experiences for organisations and individuals. Our Tours are journeys of many discoveries and highlight local living culture – the people, their food, stories and traditions.
We are the first and only tour company to spotlight Singapore’s Sustainable plant-based / vegan / vegetarian / alternative Food Culture.
We are also huge advocates of supporting the local community. By going on a VegThisCity Walking Tour, you will have supported a slew of local, heritage and small businesses and their hardworking crew, including our own.
Come with us and be Deliciously Surprised.
VegThisCity walking tours are led by foodies, researchers, entrepreneurs and experts in their field. Our guides are officially certified by the Singapore Tourism Board, and are very passionate about sharing their knowledge and first-hand experience. You’ll see from our reviews that we operate a very different kind of Walking Tour – you’ll go beyond the typical sights and become immersed in local communities, cultures and customs.
TOUR FAQs
Yes! All food on our Tours are vegan-friendly / vegetarian-friendly so that everyone can enjoy Singapore's unique Food Culture. If you have any specific requests (i.e., allium-free / low oil / gluten-free, etc.), please contact us before booking so that we can better understand your needs and advise accordingly.
We take food allergies very seriously and deal with them on a case-by-case basis. If you have specific food allergies, please contact us with your dietary restrictions before booking so that we can better understand your needs and advise accordingly.
While we will make every effort, however we seek your understanding that there is no guarantee that we will be able to accommodate all food tolerances/special diets.
Each Walking Tour has a unique meeting point. Please refer to each Tour for information on the neighbourhood we cover, and your confirmation email for the meeting point. Remember to arrive at your meeting point 5-10 minutes ahead of time!
Due to the nature of a Walking Tour, there will be a lot of standing and walking both indoors and outdoors in Singapore’s tropical weather. We ask that parents, who know their children best, use their own judgment when deciding if the experience is appropriate for their children.
If you are bringing an infant / very young child below 6 years of age and they will not be participating in the tastings, you do not need to purchase a ticket for them. Children aged 6 years and above will need to purchase a ticket to participate in the experience. Children tickets are priced lower than adult tickets.
If you have any concerns about accessibility, please contact us before booking so that we can better understand your needs and advise accordingly. While most of our tours can be done on/with mobility devices, some adjustments to the route may be made to ensure your comfort and safety.
Any Food and Drink featured on your Tour will be included in the price of your ticket. Please refer to each Tour for information on the amount of Food and Drink provided. You are welcome to purchase any additional beverages along the way.
We take pride in building good relationships with those in the Food and Drink industry – chefs, suppliers, owners, innovators, kitchen crew – and personally handpick the dishes and venues we would be proud to bring our family and friends to. All food on our Tours are vegan-friendly / vegetarian-friendly so that everyone can enjoy Singapore's unique and sustainable Food Culture. If you have any specific requests (i.e., allium-free / low oil / gluten-free, etc.), please contact us before booking so that we can better understand your needs and advise accordingly.
Yes! We will work with you to craft and curate a Tour depending on your needs. Please contact us at info@vegthiscity.com for assistance.
We work alongside certified interpreters and multi-lingual guides to conduct Private and Corporate Tours in different languages. Please write to us at info@vegthiscity.com if you would like to make arrangements for your own interpreter to join the tour or if you are interested in a tour in a different language as we are able to accommodate most requests ahead of time.
Certainly! Gratuities are never mandatory but always appreciated. All tips go 100% to the Guides.
BOOKING, PAYMENT, CANCELLATION FAQs
We understand plans may change and sometimes you have to cancel your Walking Tour. We will provide a full refund if we receive your cancellation notice within the cancellation period – please check each Tour for individual cancellation period. Note that refunds exclude any service fees/charges by our ticketing platform.
If you are running late, please reach out to us. We have a 5-minute waiting time at the start of each tour. Refunds are not provided for no-shows or late arrivals on the day.
Due to the varying logistical needs of each venue, we do require tickets to be purchased in advance for all Tours. This gives us and all the venues enough time to plan and make the necessary arrangements for your visit. Tickets can be paid for using most credit cards via the secured third-party ticketing platform on our website. You may also do a wire transfer to our local bank account in Singapore.
The Tours go on rain or shine. In the event of rain, we will be able to go inside many of the establishments on the Tour. Singapore weather can be unpredictable, so please dress comfortably and bring along a poncho/an umbrella and a sense of adventure. Some of the best moments take place in the rain!
If the Tour has to be cancelled before it starts or mid-way due to unsafe weather conditions, you will be offered the option to reschedule.
Yes, all guests must purchase a ticket whether they plan to partake in the food tastings or not. Non-paying individuals will not able to join the experience for any reason(s). The ticket fees help cover the costs of all the food tastings and also to pay for your guide’s fees, whom are offering valuable commentary on historical, architectural, cultural and culinary information during your Tours.